Have you ever left a meeting unsure of what was decided or who is responsible for the next steps? This course equips administrative professionals with the skills and confidence to accurately and efficiently capture meeting outcomes. Through practical lessons, you will learn how to prepare for meetings, identify and record key points, draft professional minutes and manage documentation with ease. By the end of this course, you will be able to support your organisation’s communication, accountability and governance through clear and effective meeting records.
Learning Outcomes:
By the end of this course, participants will be able to:
- Prepare thoroughly for meetings to ensure all relevant information is captured.
- Record and draft professional meeting minutes that clearly outline decisions, actions and responsibilities.
- Manage and maintain meeting documentation to support organisational communication, accountability and governance.
Have you ever struggled to turn your ideas into clear, professional business reports that
get results? This course will guide you step-by-step through the essentials of effective
business report writing, from understanding key components to mastering clarity,
structure and professionalism. Through interactive lessons and real-world scenarios, you'll
gain practical skills to compose concise, impactful reports tailored to your audience and
workplace needs. By the end, you'll be ready to confidently tackle any business report
with clarity and confidence.
- Demonstrate the ability to structure business reports effectively
- Produce clear, concise, and audience-aligned business writing
- Apply editing and quality-assurance techniques to deliver professional reports